RD
Insurance Services Specialist
Rashel Dominguez
CA Lic. No. 4412046
rashel.aduran@farmersagency.com
951-653-8888 · Fax 951-656-3333
Customer service and policy support
Existing-policy help from a real agency team.
Rashel Dominguez, Suzee Cervantes, and Moses Nunez-Chavez assist with policy questions, documents, billing guidance, renewals, and service requests.
SC
Insurance Services Specialist
Suzee Cervantes
CA Lic. No. 4494455
suzee.aduran@farmersagency.com
951-653-8888 · Fax 951-656-3333
Customer Service Representative
Moses Nunez-Chavez
CA Lic. No. 4586466
Moses assists with policy servicing and general insurance questions at the Moreno Valley office.
Common requests
Policy support without entering the quote process.
- Billing and payment assistance
- Proof or evidence of insurance
- Auto insurance ID cards
- Mortgagee or lender updates
- Additional insured requests
- Vehicle or driver changes
- Address and mailing changes
- Coverage questions and requests
- Policy documents
- Renewal or reinstatement questions
- Cancellation requests
- Claims guidance
Need to report a claim?
For general claims guidance, contact our service team at 951-653-8888. To report an urgent claim outside normal business hours, contact your carrier using the claims number shown on your policy documents or insurance identification card.
If there is an immediate threat to life, safety, or property, call 911 before contacting the agency.