Effective Date: July 30, 2026
Abel Duran Insurance Agency Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information, including information collected through telephone and SMS communications.
We may collect personal information that you provide to us, including:
Name
Telephone number
Email address
Mailing address
Insurance policy and coverage information
Appointment information
Information submitted while requesting a quote or customer service
Communications and correspondence with our agency
SMS opt-in and opt-out records
We may use personal information to:
Provide insurance quotes and services
Respond to customer questions and requests
Schedule and confirm appointments
Follow up regarding requested insurance services
Provide policy, renewal, account, and customer-service updates
Send text messages after receiving appropriate consent
Maintain records and comply with applicable legal and regulatory requirements
Personal information may be shared with insurance carriers, service providers, regulatory authorities, or other parties when reasonably necessary to provide requested insurance services, administer policies, comply with legal obligations, or protect our rights.
We do not sell personal information.
By providing your mobile telephone number and agreeing to receive SMS messages, you consent to receive customer-care, appointment, follow-up, policy-related, and account-related text messages from Abel Duran Insurance Agency Inc.
SMS consent, mobile telephone numbers, and mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any product or service.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure.
You may request that we update or correct your contact information. You may stop receiving SMS messages at any time by replying STOP.
For questions regarding this Privacy Policy, contact:
Abel Duran Insurance Agency Inc.
13800 Heacock Street, Suite C120
Moreno Valley, CA 92553
Phone: 951-653-8888
Email: aduran@farmersagent.com